It is obvious cell phones have become a staple in our society, very rarely leaving our hands. This concept prompted the idea that switching payment methods from a credit card to a cell phone would improve productivity. After nearly two years of testing the mobile payment out, Starbucks thinkers proved themselves right. Customers would rather spend the extra minutes online adding the application, and linking it to a credit card, than spend the extra seconds on line taking out a credit card. The new mobile payment system supersedes gift cards, and will be only a matter of time until other companies install like systems in their locations.
The increase of cell phone dependence that will follow this new system makes me think Starbucks engineers may have bought stock in Apple.